Salesforce · AI · App Development · Integration

Full-spectrum digital transformation — from CRM architecture to bespoke application development, AI-powered automation, and systems integration.

How We Work

1
Discovery & Requirements

Stakeholder interviews, process mapping, and requirements capture.

2
Architecture & Design

Data modelling, security model, documented architecture decision records.

3
Agile Build & Integration

Apex, LWC, Flows, custom apps — with CI/CD pipelines from day one.

4
UAT & Assurance

Performance validation, security review, deployment readiness.

5
Go-Live & Handover

Deployment, training, technical documentation, post-launch hypercare.

01

Strategy & Solution Architecture

Sustainable programmes begin before the first line of code. We define data models, security architecture, integration patterns, and governance frameworks that support your platform long-term — producing documented technical designs and architecture decision records built to withstand scrutiny.

Technical Architecture Documents
Data Model Design
Security & Sharing Model
Integration Architecture
Scalability Planning
Architecture Decision Records
Governance Framework
Platform Roadmap
02

Sales Cloud & Service Cloud

Full-lifecycle implementations from initial configuration and data migration through to complex Apex, LWC, and declarative automation. Whether replacing a legacy CRM, consolidating tools, or extending an existing org — architecture discipline applied throughout.

Greenfield CRM Implementation
Legacy CRM Migration
Case Management Design
Sales Pipeline Automation
Entitlement & SLA Management
Knowledge Base Setup
Territory & Assignment Rules
Dashboards & Reporting
03
🤖 AI & Machine Learning

AI Integration & Intelligent Automation

AI is no longer a future consideration — it's what keeps your platform relevant today. NuraCloud embeds intelligence directly into the integration layer: Agentforce deployment, LLM-powered data enrichment, predictive automation, and conversational AI within your Salesforce experience. We build AI capability that's auditable, governable, and aligned with your data strategy.

Salesforce Agentforce Deployment
Einstein Analytics & Predictions
LLM Integration (OpenAI, Claude, Gemini)
AI-Enriched Integration Pipelines
Intelligent Flow & Process Design
Conversational AI & Chatbots
Predictive Scoring & Lead Prioritisation
AI Governance & Audit Frameworks
04
📱 Application Development

Bespoke Application Development

NuraCloud designs and builds custom web and mobile applications from scratch — not just inside Salesforce, but as standalone platforms integrated with it. Our own CoolProperties property management and search platform is live proof: we design, build, ship, and operate real software products. Whether you need a customer-facing portal, an internal productivity tool, or a data-driven platform, we deliver end-to-end.

🏠 Our Own Product: CoolProperties

CoolProperties is a property search and management platform designed, built, and operated by NuraCloud. It features property listings, search and filtering, AI-powered matching, map integration, and user dashboards — demonstrating our capability to deliver production-grade applications end-to-end.

Custom Web Application Development
Mobile-Responsive Design & Build
Salesforce-Connected Apps
API Design & Backend Architecture
Database Design & Optimisation
Cloud Hosting & DevOps
UX/UI Design
Ongoing App Maintenance & Scaling
05

Systems Integration & API Development

NuraCloud has built integration layers connecting Salesforce to payroll platforms, credit agencies (Experian), ERP systems (SAP), payment gateways (Worldpay), ad platforms (Google DFP), HR and training systems — including 11 simultaneous integrations on a single programme. We design for failure: retry logic, error handling, monitoring, and documentation are core.

REST API Design & Build
SOAP/WSDL Integration
Jitterbit & Boomi Middleware
AWS-backed Orchestration
SAP Integration
Payment Gateway Integration
Payroll System Connectors
Error Handling & Monitoring
06

Experience Cloud & Community Portals

Multi-brand and multi-audience Experience Cloud platforms — from recruitment communities to customer portals. Runtime branding, domain switching, role-based access, and a component structure that lets business units diverge without duplicating infrastructure.

Multi-Brand Architecture
Multi-Domain Runtime Config
LWC Component Development
Lightning SLDS Design
Role-Based Access Control
Self-Service Portals
Partner & Member Portals
Third-Party Integrations
07

Health Checks & Technical Assurance

An independent review surfaces risks before they become failures. We cover org performance, security model integrity, technical debt, integration robustness, and deployment pipeline reliability — producing a prioritised improvement roadmap, not just a list of issues.

Org Health Assessment
Security Model Audit
Technical Debt Review
Integration Robustness Audit
Performance Optimisation
Governor Limits Analysis
Improvement Roadmap
Pre-Project Technical Review
08

Managed Services & Support

Salesforce releases three times a year. AI capabilities evolve faster. Business requirements change. NuraCloud's managed services provides ongoing development, proactive monitoring, release management, and a trusted technical partner who already knows your org and your applications.

Ongoing Development Support
Release Management
Proactive Health Monitoring
User Training & Enablement
Org & App Optimisation
Technical Documentation
Bug Fix & Enhancement Pipeline
AI Capability Updates

Need a specific service?

Every engagement is tailored. Let's talk about what your programme needs.

Request a Consultation